Do Not Sell My Personal Information

Your Privacy Matters

At Alina Verve, protecting your privacy and personal data is our top priority. We want to ensure that you fully understand how your information is collected, used, and protected when you interact with our website, place an order, or contact our team.

We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

How We Use Your Information

We collect and process customer information only for legitimate business purposes, which may include:

  • Fulfilling and delivering your orders
  • Providing customer service and responding to inquiries
  • Sending transactional emails (order confirmations, updates, etc.)
  • Personalizing your shopping experience
  • Processing payments securely
  • Maintaining your account
  • Conducting marketing (only if you’ve opted in)
  • Analyzing website performance and customer behavior (using tools like Google Analytics, which may use cookies)

All data is managed in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, and where applicable, the California Consumer Privacy Act (CCPA).

Your Rights Under the CCPA (California Residents)

If you are a California resident, the CCPA provides you with specific rights regarding your personal information, including:

1. Right to Know

You have the right to request:

  • The categories of personal information we collect
  • The sources from which personal data is collected
  • The purpose for collecting or using the information
  • The categories of third parties with whom we share data
  • The specific pieces of personal information we have about you

2. Right to Delete

You may request that we delete your personal information, subject to certain legal exceptions (e.g., transaction completion, security, legal compliance).

3. Right to Opt-Out of the Sale of Personal Information

We do not sell your personal information. However, the CCPA still requires us to provide a way for users to opt out. If you believe your data has been shared or wish to confirm, you can submit a Do Not Sell My Personal Information request (see below).

4. Right to Non-Discrimination

You will not be discriminated against for exercising any of your CCPA rights. This means:

  • We will not deny you services
  • We will not charge you different prices or rates
  • We will not provide a different level of service

How to Submit a Privacy Request

You can exercise your privacy rights by contacting us at:

Email: info@alinaverve.com
Subject Line: “Privacy Request – [Access / Delete / Do Not Sell]”
Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

We will verify your identity and respond to your request within 45 days (as per CCPA), or 21 days under PDPA where applicable.

If you are making a request on behalf of someone else, we may require written authorization or legal documentation.

Need More Details?

For full information on how your personal data is collected, stored, used, and shared—including our cookie usage—please refer to our full Privacy Policy.

Store Name: Alina Verve

 

Email: info@alinaverve.com

Address: Level 25, Q Sentral, 2A Jalan Stesen Sentral 2, 50470 Kuala Lumpur, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)